Refund Policy Last Updated: [Insert Date] At Swicons Consultancy Services Pvt. Ltd., we strive to deliver high-quality services that meet or exceed client expectations. This Refund Policy outlines the terms under which refunds may be provided. By engaging our services, you agree to the terms of this policy. 1. Services Covered This policy applies to consultancy, marketing, digital campaigns, and other professional services offered by Swicons Consultancy Services Pvt. Ltd. It does not cover third-party expenses (e.g., advertising platforms, printing vendors, domain hosting fees) that we incur on your behalf. 2. No Refunds After Service Delivery Due to the nature of our work, payments for completed or ongoing services are non-refundable once the agreed work has commenced, unless otherwise stated in a written agreement. 3. Advance Payments & Deposits Any advance or deposit paid to initiate a project is non-refundable. This advance secures project scheduling, resource allocation, and initial setup. 4. Cancellations If you choose to cancel a project before work has commenced, you may be eligible for a partial refund, minus any administrative or preparatory costs incurred. Cancellations after work has started will not qualify for a refund, but we may, at our discretion, credit unused portions of the project budget toward future services. 5. Dissatisfaction with Service If you are dissatisfied with our work, please notify us in writing within 7 days of delivery. We will make reasonable efforts to revise and improve the deliverables at no additional cost. Refunds will only be considered if: You can demonstrate that the delivered work did not match the mutually agreed scope of work. The request for refund is made within 10 days of delivery. 6. Refund Processing Approved refunds will be processed within 10 to 15 business days from the date of approval. Refunds will be made via the same payment method used for the original transaction, unless otherwise agreed. 7. Contact for Refund Requests For refund requests or queries, contact: Swicons Consultancy Services Pvt. Ltd. Email: accounts@swicons.in Phone: +918108610002 Address: Unit No. 1019, 1st Floor, Bhandup Industrial Estate, Pannalal Compound, LBS road, Bhandup (W), Mumbai - 400078